Return Policy

Last updated: June 2026

All Sales Final

All liquidation pallet sales are final. As a wholesale liquidation supplier, we do not accept returns on pallets once they have been delivered and accepted. This is standard practice in the wholesale liquidation industry.

Damaged Shipment Claims

If your pallet arrives visibly damaged, you must:

• Note the damage on the carrier's delivery receipt before signing
• Take clear photographs of the damaged pallet and packaging
• Contact us within 48 hours of delivery at info@wholesalepalletliquidationsusa.com
• Include your order number, photos, and description of the damage

Claims submitted after 48 hours will not be accepted. We will review your claim and work with the carrier to resolve the issue.

What is Not Covered

• Items within the manifest that are described as damaged, untested, or missing components
• Buyer's remorse or change of mind
• Condition of items that match the manifest description
• Individual item defects when the pallet condition was disclosed

Incorrect Orders

If you receive a pallet that is materially different from what you ordered (wrong product category), contact us within 24 hours. We will investigate and, if confirmed, arrange a replacement shipment or credit.

Contact Us

For any policy questions: info@wholesalepalletliquidationsusa.com