Frequently asked questions
Straight answers about buying liquidation pallets from us. Still have a question? Message us on WhatsApp.
Buying pallets
What is a liquidation pallet?
A liquidation pallet is a bulk lot of merchandise sold at a deep discount, usually customer returns, overstock or shelf pulls from major retailers. Resellers buy pallets and sell the items individually for profit.
Who buys liquidation pallets?
Online resellers, bin store and discount store owners, flea market vendors, exporters and individuals looking for deals on brand-name products.
Is there a minimum order?
No. You can order a single pallet or a box lot. Larger orders and truckloads give you a lower cost per unit and free US shipping over $5,000.
Can I choose what’s on a pallet?
Pallets are sold as listed. Choose a category, brand or retailer lot that fits your market, and review the manifest before paying.
Are liquidation pallets profitable?
They can be, but results vary with category, condition, pricing and your sales channels. Plan for some items to need repair or to be unsellable, and start small while you learn your market.
Condition and manifests
What condition are the items in?
It depends on the lot. Customer returns range from like-new to for-parts, overstock and shelf pulls are usually new, and scratch and dent items have cosmetic damage. Each listing states its condition.
Are items tested?
Customer return pallets are generally sold untested. Testing items yourself before resale is the best way to maximize value.
Do all pallets include a manifest?
All pallets and truckloads include a manifest except mystery pallets, which are sold without one at a lower price.
Ordering and payment
How do I order?
Click “Order this pallet” on any listing or use the order page. Submit your details and preferred payment method, and we email your invoice after confirming availability and freight.
Which payment methods do you accept?
Credit card, Zelle, Apple Pay and Cash App.
How do I verify a payment request?
Payment instructions only come from info@wholesalepalletliquidationsusa.com and include your order reference. Contact us before paying if a request comes from anywhere else.
What is your refund policy?
Liquidation merchandise is sold as described on the manifest. See our refund policy page for full details on shipping damage and order issues.
Shipping
Where do you ship from?
Our main warehouse is in Cheyenne, Wyoming, with additional warehouses in Los Angeles, Dallas and Philadelphia.
Do you ship internationally?
Yes, to Canada, Mexico, the UK, Europe and beyond by freight and ocean container. Duties and taxes are paid by the buyer.
Can I pick up my order?
Yes, by appointment at any of our warehouses once your order is paid.