Refund Policy
Last updated October 2026
Liquidation sales
Because liquidation merchandise is sold in bulk at deep discounts and described by manifest and condition grade, sales are generally final once shipped.
Shipping damage
If a pallet arrives with visible freight damage, note it on the delivery receipt and email photos to info@wholesalepalletliquidationsusa.com within 48 hours so we can file a carrier claim.
Wrong or missing order
If you receive a different lot than you ordered or your order does not arrive, contact us within 48 hours of delivery or the expected delivery date and we will work with you to resolve it.
Cancellations
You may cancel an order at no charge before payment. After payment and before dispatch, contact us and we will review your request.